We want your Nature Thyme goodies to arrive safely and speedily! Here’s everything you need to know about delivery and returns.
UK Delivery
We deliver within the UK
UK Standard Delivery via Royal Mail:
Flat rate of £2.99
Orders usually arrive within 3 – 5 working days.
We aim to dispatch all orders within 2 working days. You’ll receive a confirmation email once your order has been placed!
Packaging
We care about nature just like you do, so our books come in packaging that’s kind to our planet. Packaging is made from recycled and recyclable materials and printed with eco-friendly inks.
Returns
We hope you love your Nature Thyme books and products as much as we do, but if something’s not quite right, we’re happy to help.
- You can return items within 14 days of receiving them.
- Items must be unused and in their original condition.
- Unfortunately, we can’t refund original postage unless the item is faulty.
- Return postage is the responsibility of the customer.
To request a return, please email us at hello@naturethyme.co.uk with your order number and reason for return. We’ll let you know how to send your item back.
